Navigating the Game Lobby and Finding Top Slots
Open the main lobby to see seven primary game categories. Click on Slots, Live Casino, Table Games, Game Shows, or Crash Games to filter your options. You can also browse through Popular and New Games directly from the side menu. click here
Locate specific titles by using the search bar in the header. Try searching for top visible games like Wanted Dead or a Wild, Blast the Bass, Royal Rebellion Hold & Win, Gold Rush with Johnny, Luck of Panda Bonus Combo, African King Hold ’N’ Link, Diamond Shot Blitz, or Phoenix Queen Hold ’N’ Link.
Filter your titles by software supplier using the provider menu. You can click here to explore lobby filters and select software from top providers like BGaming, Hacksaw Gaming, Thunderkick, Yggdrasil, and Evolution. Click any game thumbnail to launch the title instantly in your browser.
Miss the provider filter and you will scroll endlessly through hundreds of titles. Use the menu directly.
Your chosen game loads immediately in the main browser window. Place your bets and start playing.
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Claiming Your Welcome Package and Regular Bonuses
Handle to the promotions page to view the welcome package structure. The main homepage advertises up to €5,000 + 200 free spins across your initial transactions.
Open the cashier and make your 1st deposit offer to claim 100% up to €1,000 + 200 FS. Proceed to your 2nd deposit offer to secure 50% up to €2,500. Complete the sequence with your 3rd deposit offer for 150% up to €1,500.
Deposit with cryptocurrencies instead if you prefer the dedicated crypto welcome offer of 300% up to €100. Handle the promotional tabs using the dedicated sections for All Promo, Welcome Pack, Regular Bonuses, and Moon Wheels.
Check the recurring schedule for weekly tournaments, reload bonuses, Free Spins drops, and the unique Moon Wheel mechanic. Remember the promo calendar offers fresh rewards every week.
Your bonus funds and free spins appear in your account balance instantly after a qualifying deposit clears.
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Climbing the 10-Rank VIP Program
Click the VIP Program link in the side menu to view your loyalty status. Read the on-site copy stating that ten ranks separate Pup from Legendary Wolf.
Earn points through real-money wagering to progress through all 10 ranks. Watch your rewards scale up as you transition from Pup to Pack Member and finally reach Legendary Wolf.
Collect Free Spins at the first steps of your loyalty journey. Open a massive level-up bonus up to €50,000 at the summit. Enjoy up to 20% weekly cashback that grows larger as your rank increases.
Reach out to your assigned Personal Host once you hit the top tier. Click the Show more about VIP call-to-action button to check your current progress bar.
Your new loyalty perks apply automatically to your account as soon as you cross a rank threshold.
Depositing and Withdrawing with Fiat and Crypto
Open the cashier to fund your account using traditional or digital currencies. Select your preferred payment option from choices like Visa, Mastercard, G Pay, Apple Pay, paysafecard, Instant Banking, and Bank Transfer.
Select cryptocurrency options processed via CoinsPaid if you prefer digital assets. Choose from Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Ripple, Binance, Cardano, or TRON.
Manage your funds in EUR, GBP, CHF, BTC, ETH, USDT, or a dozen more currencies. Remember the site motto: “Your currency, your call.”
Select the correct cryptocurrency network or your transfer will be lost permanently. No recovery is possible for wrong network selections.
Confirm your transaction in the cashier. Your balance updates within seconds for crypto and instant banking methods.
Using Live Chat and Support Services
Click the Support link located in the side menu or page footer whenever you encounter an issue. Select Live Chat to connect with real staff members immediately.
Expect assistance from real people on live chat around the clock. Read the support promise: “Whatever the question, day or night, the pack has your back.”
Browse the Frequently asked questions section at the bottom of the support page for quick answers to account and payment queries. Review the legal guidelines under Terms and Conditions, Bonus Terms and Conditions, Cookie Policy, Privacy Policy, and Responsible Gaming.
Type your specific question into the chat widget interface and send your message. A support agent replies within minutes to resolve your issue.